92% of customers use online reviews as a determination of a company’s quality (BrightLocal). Make sure your reputation precedes you with resounding online customer reviews.
Customers have the ability to discuss (or shout) their experiences with your business — whether positive or negative. Now you have the power to facilitate that online discussion!
If you alleviate a problem in the customer’s favor, they will do business again with you 70% of the time (Help Scout). You can resolve negative experiences with assistance from RevuCue.
From the appearance of your portal, to the content and design of your emails, you have the ability to completely customize RevuCue to fit your needs.
Does your business have more than one location? RevuCue allows you generate more reviews for multiple offices or stores with ease.
RevuCue takes the information collected from customers and organizes it, along with imported contacts, as part of the internal customer relationship management system.
Whether your customer had a positive or negative experience, you can respond immediately with real time notifications from RevuCue. You can thank a customer or quickly address the situation with help from our quick alerts.
Gaining reviews, although necessary, is not always easy. Businesses oftentimes reach out to their customers to ask them for reviews, even giving them rewards for it, only to receive the cold shoulder. When this happens, regardless of the fact that the business provided excellent service, they could still suffer. If you are a business owner, […]Read More!
In the martial arts business, once your students are off the mats they talk. They spread ideas and opinions. They’re talking about you, your school, and whether it’s worth their time and money. These verbal opinions can end up online as reviews and ratings. This unsolicited speeding of opinions is called Word of Mouth (WOM). […]Read More!